Dear Valued Customers,
We are happy to announce that our online ordering system of our Chinese Golden Lor Yarrabilba has been in operation and we are ready to take your order online. We believe that the system will definitely reduce your valuable time of phoning us and any avoid any misunderstanding arisen during conversation through phone.
For order online, you need minimum order amount of $15. To get your food, you can either come to pick up at our restaurant or ask us for delivery (there is delivery fee).
- For Pickup order, you need to come to our shop to get your food.
- Minimum amount is $15.
- Pick up time will be
- 20 minutes from the time you make payment if your order in non-peak hours.
- 30-40 minutes from the time you make payment if you order in peak hours.
- For Delivery order, we will deliver our food to your house. (Click https://goldenloryarrabilba.com.au.au/order-for-delivery/ for more detail)
- Minimum Amount: $45
- Delivery Time will be 5.00 pm-9.00 pm Tuesday to Sunday.
- Within 15 kilometers from Golden Lor Yarrabilba (16-22 Yarrabilba Drive, Yarrabilba 4207)
- Input our postcode format correctly.
- Specify your expected delivery time at check out. In general, delivery time will be:
- Within 45 minutes from the time you make payment if your order in non-peak hours.
- Within one hour from the time you make payment if you order in peak hours.
Note: Peak hours: 5.30pm to 7.30pm on Friday and Saturday. Out of this period is non peak hours.
The steps of using our ordering online system is similar to other e-commerce system website. If you already buy product online, you will not have any trouble of using our system. We summarize 5 steps of using our ordering system.
1. Choose Your Product
2. Add to Cart
3. View Cart
4. Check Out
5. Get Your Food
6. Tips to reorder with the same food next time
1.Choose Your product
- Go to Home page of Our Website https://goldenloryarrabilba.com.au.au/
- In Home page, to see our food:
- Click Order or All Food to see all food of our restaurant or
- Click a specific food category (entrée, soup, etc.) to see special category of food in our restaurant
- If you use mobile device, to see our food, click hamburger icon on the top right hand side.
- Food categories will always be on the left hand side if you use desktop or at bottom if you use mobile phone. You can navigate through different categories to find the food you want.
- Another way to see the food you expect is to use Search or Filters. This will help you to see specific products easier and faster.
- After you see your wanted food, you can Add it to Your Cart in the next step.
2. Add To Cart
- Mouse over the product you want, you will see option “Details” or “Quick View”
- Click Detail : if you want to see detailed information about the product.
- Click Quick View: a small window popped up, allowing you to add product to cart
- Either in “Detail” or “Quick View”, you can add product to your cart
- If the food is successfully added, the cart will automatically be updated.
- If you use mobile device, your cart will be on the bottom right.
3.View Cart
View cart is a step where you can re-check added products and make sure everything is correct before you pay. You can update and delete the quantity of added products in this step.
- Mouse over Cart Icon (cart icon is normally on the top right if you are on desktop or at the bottom right if you are on mobile device), you will see the option of “View Cart” and “Check Out”. Click View Cart to see your added products. You can also be able to skip “View Cart” and directly go to Payment by clicking “Checkout”.
- After you check your cart and see everything is correct, you can “Procced to checkout” to do payment.
4. Check Out
In Check Out, you need to input your correct information such as Firstname, Lastname, Postcode,etc for billing address. You also need to select the option of PickUp or Delivery as a method of getting your food. Finally, you need to do payment in order to complete your order.
- For payment, we offer three normal methods of payment including:
- Paying by cash: select “Cash on delivery/pickup”
- Paypal: select “PayPal”
- Master/Credit/Visa/American Express: select “Credit Card”
5. Get Your Food
The way to get your food depends on the method that you select when you make order. In general, there are two methods you can choose at check out to get your food including Pickup and Delivery.
- If you select option of Pickup, you need to come to our shop to get your food. Pick up time will be
- 20 minutes from the time you make payment if your order in non-peak hours.
- 30-40 minutes from the time you make payment if you order in peak hours.
- If you choose Delivery, you must specify the slot of delivery time at check out. We will deliver our food to your house at the specified time of selection. In general, it will take:
- Within 40 minutes for non peak hours and
- Within one hour for peak hour.
Note: Peak hours is on Friday and Saturday from 5.30pm to 7.30pm. Out of this period is non peak hour.
6. Re-Order
As our observation, some customers re-order with the same food but tired of going through many steps such as find product, add to cart, etc. You can definitely quickly order the same order of previous times by simply going to your account and reorder
- Click “My Account”. You need to sign in before you can see the link My Account
- In My Account, click Orders and then select the order that you want to re-order. Note: your order need to has status of completed in order to be re-order.
- In the selected order, click “Order Again” to re-order. This will brings you to step of “View Cart” before you can do “Check Out”
If you find and problem or issue with this instruction, please contact us by access this page https://goldenloryarrabilba.com.au.au/contact/
Thank you very much for your valuable time!
Golden Lor Yarrabilba.
